FAQ
Mylion Offer You The Best Power Solution
0 Risk
Work with Mylion battery, you can get the vip service from sample to shipment and after sales service. Any defective products caused by production, you can get our free replacement with the next order or express for urgent condition.
Best Service
Any question, welcome to contact Mylion’s sales team, you can get our fast reply within 8hours for worldwide customers. Visit VIP customers each year for good after sales service and best support.
Quality
High quality is Mylion's culture. All of our battery cell with CE,CB,UL,KF,BIS,UN38.3,MSDS,ROHS certification. Use top A grade cell to build the battery pack. Our main market are Europe and America, our good quality win customer's longterm cooperation.
FAQ
Most frequent questions and answers
Yes, Mylion is a manufacturer.
Yes, welcome distributors from worldwide, pls. kindly contact us.
Yes, we welcome sample order to test and check quality.
- Sample needs 3-5 days
- Official order,mass production time needs 2-4 weeks
- For Retails,we have no MOQ.,1pc can be an order.
- For wholesales,we have MOQ for better price, normally 100pcs.
- For small quantity,we often ship by express, arrive time is about 3-10days to different countries.
- For official order,suggest to ship by Ocean to save cost. To USA, arrive time is about 20-25days, to Europe, arrive time is about 25-30days.
- Let us know your requirements or application.
- We quote according to your requirements or our suggestions.
- Customer confirms the samples and places a deposit for formal order.
- We arrange the production.
- For small quantity order or retails,no customized service.
- For wholesales,customized service is welcome, send us your artwork.
We have CE/CB/IEC62133/FCC/ROHS/UN38.3/MSDS …etc. Promise a good quality to our customers.
Pls. contact our sales team, describe the defective problem with picture or video, if the problem caused by production, we’d like to offer free replacement.
1 year warranty.
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